The Problem: When Your Mission Is Threatened.

For nearly two decades, I saw the same problem repeat itself: internal conflict was silently undermining progressive organizations' most important goals. It's a problem that can manifest as a disagreement in a meeting or escalate into something far more damaging, threatening a team's morale, reputation, and even its financial stability.

Even in the most complex or sensitive disputes, there is a path forward - and the people directly affected are the best able to determine the path. That belief led me to found Chantilly Mediation & Facilitation, so that mission-driven organizations and small, community-focused businesses don't have to face these threats alone.

Our Solution: A Custom Approach for High-Stakes Situations

When a prominent medical research organization faced a publicly damaging complaint between two board members, they needed a solution that went beyond a standard process. We provided a custom approach, offering ongoing advice to the Executive Director and facilitating a series of conversations with each party to build consensus on acceptable behaviors.

This method culminated in a mediated agreement that addressed the issue and was sufficient to settle a new lawsuit, saving the organization over $1 million. Beyond the financial savings, the agreement also established a framework for professional interaction, which helped the Executive Director sleep better at night.

As the Executive Director said, our mediator’s approach was to "authentically listen, pause without rushing, guide without overpowering...[and to] create a safe environment of support and trust." 

This is the core of our work: creating a safe, impartial process to transform conflict, create clarity, and foster a better working environment.

We bring this core to self-exploration, group learning, team workshops, facilitating difficult conversations, and mediating disputes.

Your mission is too important to be derailed by internal conflicts.

That’s where we step in.

Who are we?

Chantilly Mediation and Facilitation (CM&F) is a network of diverse partners highly skilled in facilitating difficult conversations, building consensus, and having a real impact on our clients’ diverse workforces.