A list of open-ended questions geared toward leaders or managers observing conflicts on staff.

Active Listening for Managers will be available to buy wherever e-books are sold on Dec. 1, 2024 - a quick and easy read for busy managers who need their teams to work more cohesively.

When people choose mediation, they choose to chart their own path forward. It’s about self-determination. This is true both for lawsuits and for private mediations (those which do not have a legal case attached, such as workplace mediations).